1. Introduction

Welcome to bwt.co.ug ("the Website"), operated by Brainwave Tech ("I", "me", or "my"). I respect your privacy and am committed to protecting any personal data you share with me. This Privacy Policy explains what data I collect, how I use it, and your rights regarding that data.

By using this Website, you agree to the collection and use of information as described in this policy. If you disagree, please do not use the Website.

2. Data I Collect

I collect the following categories of personal data:

• Contact information: When you submit the contact form, I collect your name, email address, and any message you write.
• Service inquiries: When you add services to your cart and submit a quote request, I collect your name, email, and selected services.
• Payment information: When you make a payment, your payment details are processed by PesaPal, a third-party payment processor. I do not store your card details.
• Usage data: I use Google Analytics to collect anonymous data about how visitors interact with the Website, including pages visited, time on site, device type, and approximate location (country/city).
• Cookies: The Website uses cookies to improve your experience. See the Cookie Policy for details.

3. How I Use Your Data

I use your personal data to:

• Respond to your contact form messages and service inquiries
• Process and fulfill service orders and payments
• Send you project quotes, invoices, and service-related communications
• Improve the Website through analytics
• Comply with legal obligations

I will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), I process your data under the following legal bases:

• Contract: Processing necessary to fulfil a service you requested.
• Legitimate interests: Analysing Website usage to improve the service.
• Consent: For non-essential cookies and analytics tracking.

5. Third-Party Services

I use the following third-party services that may process your data:

• Google Analytics: Website usage analytics. Data is anonymised where possible. Google Privacy Policy.
• PesaPal: Secure payment processing for online transactions. Your payment data is governed by PesaPal's Privacy Policy.
• Email providers: Your email may be stored in my email client (Gmail) when you contact me.

6. Data Retention

I retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are typically retained for up to 2 years. Payment records are retained for 7 years for accounting and legal purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data I hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise any of these rights, email me at hello@bwt.co.ug. I will respond within 30 days.

8. Data Security

I take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. The Website uses HTTPS encryption. However, no transmission over the internet is completely secure, and I cannot guarantee absolute security.

9. Children's Privacy

This Website is not directed at children under 13. I do not knowingly collect personal data from children. If you believe a child has submitted data to me, please contact me and I will delete it promptly.

10. Changes to This Policy

I may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the Website after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests, contact me at: